Room was very spacious and included a small kitchen. Staff was really nice and helpful - especially doormen and reception. The doorman offered to arrange a car wash for us, which was nice and helpful. Minibar was full of free drinks including a very good Pol Roger champagne. Hotel was quiet and peaceful. Breakfast only a la carte but very good. Location was really nice in the very center and right next to the city park.
Michal
يوليو ٢٠٢٢
Free mini bar, a bottle of champagne, and snacks ALL included. I chose the no breakfast option which was a mistake. Their turndown service was just subtle enough that I almost missed it until I noticed the tiny details, which made it all the more spectacular. Although the bedding appears a bit dated, the sheets and duvet are a dream to lay with. I didn't want to leave the bed, until I realized what I had left downstairs... The hotel is built inside a palace and I became lost more than once, ending up in random stairwells, dark cellars, someone's wedding, and gorgeous rooms with massive chandeliers. Highly recommend one of the tours in the wine cellar- you will be led through a history of Vienna, the palace and sample some lovely wines (Im sure) or Champagnes (which I did).
Leticia
أكتوبر ٢٠٢٤
Absolutely amazing experience from start to finish, staff, food, facilities - so welcoming despite our arriving at 1:00 AM. A balloon and soft toy awaited our little boy in the room.
John
يوليو ٢٠٢٢
The breakfast was excellent. The service fulfilled all our wishes very quickly and friendly to our full satisfaction.
Joachim
أغسطس ٢٠٢٢
The most incredible staff ever! Perfect! Everywhere, on every floor.
Eldarkz
ديسمبر ٢٠٢٤
Everything was absolutely perfect, Staff, location, interier.
Petr
أغسطس ٢٠٢٤
The historical feeling of the building, the reception and the restaurant. Room is spacious. Bed was comfy.
Chen-yu
ديسمبر ٢٠٢٣
Breakfast was great, little bit slow service but great food and ambience. Room was great and spacious and well equipped too
Nataliya
أكتوبر ٢٠٢٤
Everything about the property was excellent - a beautiful, classic building exceptionally well-maintained, a helpful, friendly staff and excellent food. The quality of everything was excellent.
Elliott
سبتمبر ٢٠٢٣
The room was magnificent. Very large duplex. Hotel has such atmosphere and is very grand
Abbas
يونيو ٢٠٢٤